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Sony showed a complete change of tone yesterday regarding the hack of its PlayStation Network, with its CEO firing back at critics for not informing Sony’s users quickly enough.
Howard Stringer, Sony’s CEO, spoke publicly for the first time since the hack on PlayStation Network, which took place in April and left the online service down for almost a month.
He was unapologetic about the fact that it took Sony a week to inform its users that their data may have been stolen. Stringer’s approach was totally different from that of other Sony senior executives, who bowed in apology in Tokyo just two weeks ago.
"This was an unprecedented situation," Stringer told the press on Tuesday. “Most of these breaches go unreported by companies. Forty-three percent (of companies) notify victims within a month. We reported in a week. You’re telling me my week wasn’t fast enough?", he said, quoted by Reuters.
Sony expects to cope with financial charges following the hack, but says is still unclear on the dimensions of the damage.
"There’s a charge for the system being down … a charge for identity theft insurance," Stringer said. "The charges mount up, but they don’t add up to a number we can quantify just yet."